FAQ

Here are some commonly asked questions:

Q: How do the sizes run?

A: The scrub sets including jumpers run a size big. The material is very stretchy so we do recommend going down one size!

Q: How do I send my logo after I’ve checked out?

A: You can upload your logo directly from the product page! If you run into any issues uploading it there you can email it to info@scrubupuniforms.com with Your name and order confirmation number in the subject line. You will receive an email confirming that we have received your logo if you go this route.

Q: Are there tall girl friendly sets available?

A: Of course! On the product there is a drop down option to choose your pants length. You pick TALL . Our tall pants have a 44” inseam! 

Q: How long does it take to process my order ?!

A:  We truly appreciate your patience while your tailor-made uniforms are being manufactured just for You! From order to shipping (depending on what you ordered) will be 28 business days (give or take). Also keep in mind that this is a small business and all of the customization is done in house! Literally in my house 😂 Digitizing your logo takes time and embroidery also takes time so we really appreciate your patience! These are custom, one of a kind uniforms and it so worth the wait! 

Q: Can I get different sizes for the top and or bottom?

A: Unfortunately, we are not able to accommodate this request! We haven’t quite fingered out how to not have this effect inventory! 

Q: How long does the embroidery last on my uniforms?
A: We take so much pride in the outcome and longevity of every piece we embroider! You can expect your uniforms including the embroidery to last 3-5 years easily!

Q: Can I wash my scrubs in the washing machine? 
A: Yes! I recommend washing them by itself in cold water! They are also safe in the dryer on a low heat cycle! They will not lose its shape or fade.

NO REFUNDS AND ALL SALES ARE FINAL!
These are custom orders so all sales are final. If we make any mistake on our end and a set needs to be replaced for whatever reason, we will gladly do so in a timely manner.

If you have any other questions that are not already answered above please feel free to send us an email at SCRUBUPLLC@gmail.com 

Emails are checked daily and will be answered within 24 hours!

 

Thanks Again for stopping by 💕